Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website operated by First Alert Hurricane Shutters, Windows & Wholesale, accessible at firstalerthurricaneshutters.com (“Website”, “we”, “us”, or “our”). By accessing or using this Website, you (“you” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms represent the entire agreement between you and First Alert Hurricane Shutters and supersede all prior or contemporaneous communications.
1. Website Information and Disclaimers
Any content on the Website, including informational sections such as “Help” or “About Us,” is provided solely for general guidance and does not constitute binding rules or warranties. We do not accept liability for any actions taken based on such content. Use of this information is at your own risk.
2. Promotions
Any special offers or promotional events are valid only when expressly announced on the Website or via our official email communications. These offers are time-limited, and expiration dates will be strictly enforced.
3. Tax Compliance
First Alert Hurricane Shutters complies with all applicable local, state, and federal tax laws relevant to the sale of goods in the jurisdictions in which it operates.
4. Eligibility and Account Registration
Use of the Website is permitted for individuals or businesses legally capable of entering into binding contracts. During registration, users must select a username and password. Usernames must not be offensive, misleading, or violate intellectual property rights. Accounts are non-transferable and must be used solely by the registered individual or entity.
We reserve the right to suspend or terminate accounts if usernames are found to violate these guidelines or if there is any breach of these Terms.
5. Unauthorized Use
Unauthorized access or use of the Website or user accounts, including attempts to disrupt or interfere with Website operations, may result in suspension or termination of access. In cases involving suspected criminal activity, we reserve the right to report such activity to the relevant authorities.
6. Intellectual Property
All content on the Website—including but not limited to trademarks, logos, text, images, and layouts—is the property of First Alert Hurricane Shutters or its licensors and is protected by intellectual property laws. Any commercial use, duplication, or reproduction is strictly prohibited without prior written consent. The use of meta tags or hidden text incorporating our name or trademarks is similarly prohibited.
7. Availability and Substitution
If a product becomes unavailable after an order is placed, we will notify you promptly and, if possible, offer a comparable substitute. If no acceptable substitute is available, a refund will be issued.
8. Website Use Disclaimer
The Website is provided “as is” and “as available.” We make no warranties, express or implied, regarding availability, accuracy, or uninterrupted access. We disclaim all implied warranties to the maximum extent permitted by law, including those of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this Website or any products purchased through it. This includes, but is not limited to, lost profits, loss of data, or loss of goodwill.
We shall not be responsible for typographical errors or inaccuracies, and we reserve the right to correct such errors at any time without prior notice.
10. Product Warranty
All new products are covered solely by the manufacturer’s limited warranty. First Alert Hurricane Shutters warrants only that the products sold conform to their descriptions as listed on the Website. No other warranties are expressed or implied, and we disclaim any warranty related to the fitness for a particular purpose.
We shall not be liable for personal injury or property damage resulting from misuse or improper handling of products following delivery. Our liability is limited strictly to the purchase price of the product.
11. Inaccuracies and Corrections
From time to time, the Website may contain errors, omissions, or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct or update any such errors without prior notice, including after an order has been placed.
12. Delivery
Unless otherwise stated, delivery is made directly from our warehouse or third-party partners to the shipping address provided. Delivery times are estimates and not guaranteed. Any damage noted at the time of receipt should be reported to us immediately. We may use third-party carriers to fulfill delivery obligations.
13. External Links
Our Website may include links to third-party websites. These are provided for your convenience and do not imply endorsement. We are not responsible for the content, privacy practices, or accuracy of external sites.
14. Termination
You may terminate your account at any time by discontinuing use or by following our standard account closure procedures. We reserve the right to suspend or permanently deactivate any account that violates these Terms.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA. Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts located in Florida. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The Website and its services are intended for use within the United States. Use in other jurisdictions is prohibited where restricted by law.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Modifications
We reserve the right to update or modify these Terms, our Privacy Policy, and any other policies posted on this Website at any time without prior notice. Continued use of the Website after changes are posted constitutes your acceptance of those changes.
18. Cookie Policy
Our Website uses cookies for site performance and analytics. By using the Website or accepting the cookie prompt, you consent to the use of cookies as outlined in our privacy policy.
19. Contact and Support
For product support or questions regarding your order, please contact us via our customer service email at info@firstalerthurricaneshutters.com.