Return Policy

At First Alert Hurricane Shutters, Windows & Wholesale, all of our products are custom-made to your unique specifications. As a result, all sales are final, and we do not accept returns or exchanges.

However, your satisfaction is important to us. If you receive a defective or damaged item, please contact us at info@firstalertshutters.com within 3 days of receiving your delivery. We will promptly review your concern and do our best to resolve the issue and ensure you are taken care of.

We appreciate your understanding and thank you for choosing First Alert Hurricane Shutters, Windows & Wholesale.